Our Remodeling Process in Atlanta, GA

Reach Out

Email or call us to start your journey. Our trained consultant will discuss your project and answer any questions you may have. If during the conversation it looks like you could benefit from our services, we will schedule an initial consultation in which a Project Developer will meet with you in your home or in the showroom depending on your project requirements.

Research

A great design is a collaborative effort where your ideas are married with our ideas and experience to create the perfect space. Before your initial consultation, please begin formulating your wish list and ideas by looking for pictures that capture your style. We want to know what your vision is for the space.

Optional Showroom Visit

Some clients prefer to visit our showroom first before we come out to the house. Other clients want to start in their home so we can see the space first before advising.

Your remodeling experience is our top priority, and our process is designed to ensure a smooth, transparent, and efficient journey from start to finish. Here’s what you can expect:

Initial Consultation: Laying the Foundation for Your Dream Space

We start by getting to know your vision for the remodel:

• Discovery: We’ll identify any specific challenges or “pain points” in your home. Whether you need more functional space, are accommodating a growing family, or want to refresh your home’s style, we focus on your lifestyle and long-term goals.
• Timeline: Together, we’ll discuss your ideal completion date and discuss a realistic pre-construction schedule that highlights critical milestones.
• Scope of Work: You’ll share your list of wants and needs, and we’ll help prioritize the features and elements that will bring your vision to life.
• Budget: We’ll develop a budget that aligns with your goals and provide clear, transparent information on potential costs to help guide your decisions.
• Preliminary Measurements: To develop an accurate initial estimate, we’ll take key measurements of your space and capture reference photos. If needed, we can schedule a follow-up visit to gather any additional details.

Follow-Up: Clear Communication & Next Steps

After our initial consultation, you’ll receive a follow-up email that will include:

• A summary of key points discussed during the meeting.
• A breakdown of the next steps in the pre-construction process.

Design Concept & Initial Estimate: Bringing Your Vision to Life

Once the foundation is set, we move into the pre-design phase by sharing with you:

• A schematic that reflects both the current space and your desired improvements.
• An initial estimate, offering a clear understanding of the potential costs.
• A timeline for preconstruction and visuals from similar projects to give you a sense of what to expect.

Retainer Documents: The Journey Begins

When you're ready to move forward, we’ll send you:

• A retainer agreement to secure your project in our pre-construction schedule, based on the specific requirements of your project.

These documents will be sent electronically, making it easy for you to review and approve from the comfort of your home.

This entire process is designed to ensure you feel confident and at ease every step of the way, as we work together to bring your vision to life.

The final design development for you project is a collaborative effort between you, your Project Developer and the Design Team. It begins with a discussion of the changes and alterations to the preliminary plan. Design elements, both functional and aesthetic, are fine tuned. With this list of changes and alterations, our in-house CAD designers create the first set of plan revisions. These plans are presented to you for review. If further alterations are requested, a 2nd set of revisions are made and presented for review. There are no additional design charges through the 2nd set of revisions. While rarely required, if further revisions are requested, there is an hourly charge for the 3rd and subsequent revisions. If new appliances are required for the project, you will be given a list of items needed and the sizes once the final design is agreed to.

Final Design

We meet to finalize a set of construction documents that layout every aspect of your project.

Team

A team of people will be working with you to ensure a great service. Each person has a responsibility on your project and roles are clearly defined. Together they aim to deliver a high level of customer service and a superior remodel experience. Every project has a Project Developer, Designer, Project Manager, Account Manager (Accounting), and Customer Service Rep. We also assign a project supervisor/superintendent to ensure that large projects are done right at every stage. You will have 4-5 team members devoted to your job. At the Pre-Construction meeting we will review who your team members are and what they do.

Measurements

Our field technicians will confirm all measurements taken by the Project Developer.

Schedule

At the meeting we will give you an estimated time of construction for the project. Before a start date can be established you will need to finalize your finishes and material selections so we can check lead times. After confirming lead times we will coordinator all trades, develop a timeline and give you a start and completion date. We will plan around any major life events that are upcoming or deadlines you have. We will be realistic and upfront about the time the project will take to complete.

Finalize Construction Documents

Following the Pre-construction Meeting, your Project Developer will schedule a meeting at our showroom to finalize construction plans, material selections and finishes. If you are providing fixtures, you will be given a list of items needed for the project. If we are providing fixtures and a larger selection then we offer at our showroom is desired, appointments at our fixture partner showrooms will be scheduled. If new appliances are part of your project, we will need to confirm model numbers and lead times at this meeting.

Schedule

A selection sheet is turned in and our Project Support will check lead times on specialty materials. At this point we will schedule your start date.

Site Prep

This is something we take seriously. A large percentage of our clients are living in their home during construction. The construction area is usually only a percentage of the total area of the home. So our goal is to keep our foot print small. We do this by protecting surfaces and using dust control measures.

Construction

The areas we work in are in the heart of the home. They are used in your everyday life and you will not have access or use of these spaces for 2-12 weeks. We will tell you what to prepare for and communicate on a daily basis. Since our company takes you from design through construction miscommunication and delays are limited.